Frequently Asked Questions about electric bike kits

We invite you to respond tocompatibility questionnaire via this link. If you still have questions, you can send us an email at julie@virvolt.fr

No, it's perfectly safe for your beloved bike. Our kits are modular, so you can easily switch back to mechanical repairs if you wish.

No, and that's an important point.

The kit was designed to be relatively simple and quick to install. We recommend that it be installed by a professional to ensure a safe installation. This also allows for verification of the bike's condition. (brakes, tires, chain, etc...) and on the other hand, to guarantee a quality installation.

The price shown on our kit page includes standard installation fees. In some cases, particularly when the bike requires additional repairs, extra charges may apply.

Yes, in the Île-de-France region, for example, you can get a €200 rebate on your electrification kit. To see all the subsidies available in your region, take a look.take a look at our article. If you cannot find the answer, also check with your town hall or on your region's aid website.

The price shown on our kit page includes standard installation fees. In some cases, particularly when the bike requires additional repairs, extra charges may apply.

We have 400 partners for assembly in France, Belgium and Switzerland.Here is the link to find the one closest to you.

The price shown on our kit page includes standard installation fees. In some cases, particularly when the bike requires additional repairs, extra charges may apply.

Yes, some of our partner shops have fitted the kit to demo bikes; you can find the list of these shops here.via this link.

We guarantee all our products for 2 years. We also guarantee that in 50 years, you'll still be able to repair your engine with simple parts. If you want to change bikes, our kits are modular and adapt to your new ride. You can even have your bike serviced by a mechanic.

We deliver to the shop you have chosen for your assembly between 5 and 7 days after your order, then it is up to you to set an assembly date with the shop of your choice.

You can buy it directly from our website and choose your preferred shop for assembly. Or, you can visit the shop and tell them which kit you'd like to order, and they'll place the order with us directly. If you have any questions, please email us at julie@virvolt.fr.

Check that all cables are properly connected, check that the battery is properly engaged and locked; if there is no improvement, contact the nearest store.

Hmm, maybe you need to take your feet off the pedals for the ignition; it's a bit like a scale that does the... Tare.Si The problem persists. Visit the store.

Don't panic, it's just the magnet on your wheel that's moved. Try moving it a little (ideally 5mm). If that doesn't solve the problem, come to the store.

contact a repairman

Don't panic, we can provide you with a duplicate key. Contact us.

Feel free to record a video and send it to us; we'll put you in touch with a repair technician. It might be time for a little refresh.

Don't panic, our engines are repairable for life, contact one of our stores

Two options:

> Contact us: Together we can identify the problem and see what solutions are available to you (Virvolt support, repair by yourself, repairs via a partner, cost, time, etc...).

>> Make an appointment at the bike shop that electrified your bike. : Ideally, you should go directly with your bike; the expert will then be able to make an accurate assessment with you and present the different possibilities.

Yes, our kit is designed for easy installation and removal. For this, we recommend visiting your local bike shop.

If you remove the kit to put it on another bike, it will also be an opportunity to kill two birds with one stone.

A electric bike kit (also called conversion kitAn electric bike (e-bike) is a set of components typically including a motor, battery, pedal assist sensor, and control screen. It is added to a regular bicycle to transform it into an electric bike (e-bike). Virvolt, Our system integrates perfectly with your bike to give it a second life, with performance worthy of the best new e-bikes.

It's the sensible choice! Why throw away a perfectly good bike to buy a heavy electric bike with a disastrous carbon footprint? By choosing toelectrifying your bicycle with Virvolt, YOU :

• Save money : A electric bike kit costs up to 50% less than a new e-bike of equivalent quality.
• Preserve the planet : You are promoting the circular economy by avoiding the manufacture of a new frame.
• Keep your comfort : You maintain the posture and agility of the bike on which you feel comfortable.

In 99.9% of cases, the answer is YES ! Whether you have a city bike, a mountain bike, a cargo bike or a vintage road bike, a conversion kit adapts to it. For example, our Virvolt 900 kit (with its universal bottom bracket motor) or our Virvolt 750 kit (Rear wheel motors) are designed to fit almost all frames on the market. If you have any doubts, our partner network can diagnose your bike very quickly.

Absolutely. Every Virvolt conversion kit strictly adheres to the European and French standard (EN 15194) defining the e-bike:

• The motor's rated power does not exceed 250 Watts.
• The assistance automatically shuts off as soon as 25 km/h.
• Assistance is only activated when you pedal.

By choosing toelectrifying your bicycle, This one legally remains a standard bicycle. You can use all cycle paths!

No, no irreversible changes are made. At the house of Virvolt, We don't weld or drill anything. If you choose the Virvolt 900 kit, The motor attaches in the exact same position as your existing bottom bracket. With the Virvolt 750 kit, The motor replaces your wheel hub. The battery, meanwhile, uses your standard bottle cage mounts. The operation is 100% reversible!

No. Because the Virvolt electric bike kit If your electric bike complies with the 250W/25km/h regulations, it is covered by your standard civil liability insurance (often included in home insurance). No registration certificate or license plate is required.

This is the great pride of Virvolt. Unlike most Asian motors, which are opaque "black boxes," our bottom bracket motor Virvolt 900 kit East Made in France, in partnership with major French industrial players (notably at the Renault plant in Flins). We prioritize short supply chains to offer you a electric bike kit of impeccable quality.

Absolutely not! It's in the DNA of Virvolt. Each electric bike kit that we design is 100% repairable. If there is a problem with a Virvolt 900 kit, Our mechanics open the engine, identify the faulty part, and replace it. That's our commitment against planned obsolescence.

Yes, all the components of a Virvolt conversion kit (Motor, battery, screen, wiring) are certified waterproof (at least IP65 standard). You can ride in torrential rain without fear of short circuits.

That's a myth! Studies prove that users of electric bike make more sport. The assistance of a conversion kit It eliminates difficulties (headwinds, hills), encouraging you to cycle more often and for longer distances. And don't forget: you control the motor's assistance level. Virvolt !

No, and that's the whole point of...electrifying your bicycle for commuting by bike! By using the assistance of your electric bike kit At most, you arrive at the office feeling fresh and ready. In the evening, you are free to reduce your assistance level. Virvolt kit to do your cardio workout when you get home.

Absolutely not. If your battery Virvolt 900 kit Or 750 is empty, or if you turn it off, your bike reverts to a standard mechanical bicycle. Our motors are equipped with a internal freewheel which offers no resistance to pedaling when the system is off.

Adding a Virvolt conversion kit It only adds 5 to 7 kilos (motor + battery). Your bike will remain much lighter and more maneuverable than the vast majority of new e-bikes on the market, which often weigh close to 25 kilos!

Your autonomy electric bike kit depends on the battery capacity chosen, your weight, and the elevation gain. With Virvolt, You can count on:

• Between 50 and 70 km for the standard battery (ideal for urban journeys).
• Up to 120 km for our performance batteries.

It takes between 4 and 6 hours for a full charge from 0 to 100%. Your battery conversion kit It is removable: you can remove it with a simple turn of the key and plug it in at home or in the office to a standard outlet.

At Virvolt, this task is handled by certified bike mechanics for your safety. Most electric bike kits on the market are illegal because they are installed by individuals.
Entrust the task to one of our many partner workshops. In the morning, you drop off your bike. In the evening, you leave with an electric bike, tuned and guaranteed!

The price for electrifying your bicycle depends on the system chosen. On average, expect to pay between €600 and €1200 (battery included) whether you opt for a Virvolt 500 kit or a powerful Virvolt 900 kit, this price includes labor at Virvolt.
Conclusion: the price of a conversion kit is 2 to 3 times lower than that of a new electric bike of equivalent quality!

Absolutely. Every Virvolt electric bike kit (engine, battery, accessories) is 2-year warranty. Even better, thanks to our 100% repairability policy, we guarantee the availability of spare parts (especially for the Virvolt 900 kit) well after the warranty period has ended.