Training in the electrification of electric bicycles

In September 2024, Virvolt has taken a decisive step in the electric bike motor industry by launching theVirvolt Academy. This unprecedented initiative, a world first for an engine manufacturer, aims to train 100 partners to the internal repair of our engines in 10 months. This program addresses the growing needs in terms of repairability and after-sales service Local and fast. It's part of our commitment to providing French engines high quality while guaranteeing responsive technical support for electric bike users.

A pioneering initiative in the electric bicycle motor industry

The launch of the Virvolt Academy marks a turning point in the e-bike motor industry. Until now, no other bicycle motor manufacturer has offered a structured program to train certified repair technicians capable of quickly servicing installed motors. Virvolt is the first engine manufacturer to implement a national network of certified repairers who can replace internal engine parts. Thus reinforcing our commitment to the repairability and the customer service.

With the goal of train 100 partners in 10 months, We aim to offer nationwide coverage so that every user can benefit from fast and efficient local after-sales service. This program addresses a growing demand for solutions to repairability accessible, especially compared to foreign engine manufacturers who often do not have any network of local repairers.

The Dynamo Promotion: the first trained partners

The first graduating class of the Virvolt Academy, named Dynamo Promotion, started in September 2024. This first wave of training enabled the training of partners from various regions of France, as well as Belgium.

Here are the first partners who joined the Virvolt Academy and who make up the Dynamo Promotion :

1. Cycler, 3 stores in Paris
2. Bis Cycle de Rodez
3. Papillon, Paris 17th
4. Sprocket in Millau
5. The Green Bike in Loir-en-Vallée
6. Club Dénivelé in Annecy
7. Cycle Brenne workshop in Reugny
8. Corner Cycle
9. Angers Mob Services in Angers
10. Treebike, a cargo bike manufacturer in Belgium

Each of these partners has undergone our training, which covers the technical aspects of repairing our engines, as well as the procedures to follow to ensure fast and efficient service to their customers.

A fast, local after-sales service

One of the main objectives of the Virvolt Academy is to enable partners to offer a after-sales service in less than 24 hours, This reduces the downtime of electric bikes. Unlike Asian motor manufacturers, who often lack a network of local repairers, we have implemented a system that guarantees fast, local service directly at our trained partners' locations.

This network of certified repairers makes it possible to resolve breakdowns in one day, whereas traditional delays can reach 6 to 7 days with other motor manufacturers. We are convinced that this responsiveness is a key differentiating factor for bicycle manufacturers who choose Virvolt as an engine manufacturer.

Repairability and Durability: our core values

At Virvolt, the repairability This isn't just a marketing ploy; it's a core value. We firmly believe that the products we manufacture must be durable and repairable, in line with our customers' expectations and our commitment to the environment. That's why we've designed French engines that are easy to repair and have established a network of local partners capable of handling repairs quickly.

The creation of the Virvolt Academy is part of this approach: to offer our customers after-sales service that extends the lifespan of electric bikes equipped with our motors, while reducing costs related to prolonged immobilization.

Why the Virvolt Academy is a game changer

The Virvolt Academy is much more than a technical training program. It represents a comprehensive approach to after-sales service, focused on proximity and customer satisfaction. The partners we train become experts capable of handling the most complex repairs, while respecting the high standards that we have defined.

We are giving tools back to bicycle mechanics versus increasingly high-tech bicycles where every part is more and more difficult to repair or even reach.

Thanks to our Academy, bicycle manufacturers who choose Virvolt as engine manufacturers benefit from unparalleled local support.

International expansion to come

While the Virvolt Academy was launched in France, our ambition doesn't stop there. We have... international expansion plans, with the aim of training partners in Belgium, in Switzerland in 2024 and in other European countries by 2025. Ultimately, we want to create a international network certified repairers, capable of offering fast and local after-sales service, regardless of the country.

Conclusion: The Virvolt Academy, an innovative model for the future of electric bicycle motors

The launch of the Virvolt Academy in September 2024 is a crucial step for the industry of electric bicycle motors. We are proud to be the first to offer such an initiative, which places the repairability and the after-sales service at the heart of our strategy. With the ambition to train 100 partners in 10 months, We are creating a network of certified repairers who offer our customers a local, fast and sustainable service.

The Virvolt Academy is not just an innovation in the world of engine manufacturers; it's an approach that reflects our commitment to quality, close relationships, and customer satisfaction. By choosing Virvolt, Bicycle manufacturers are opting for a motor supplier that not only provides high-quality products, but also guarantees a after-sales service exceptional.

Join us in this new era of repairability and customer service. Virvolt is proud to be redefining the standards of the electric bike motor industry.